Terms & Conditions of Sale
Norsemen Safety & Industrial Supplies Ltd — Norsemen Safety and Welder’s Choice
Last updated: 9 November 2026
1. About Us
These Terms & Conditions of Sale apply to goods supplied by Norsemen Safety & Industrial Supplies Ltd (referred to as “we”, “us” or “our”) through:
They also apply, where appropriate, to orders placed directly by telephone, email or through our sales team.
Our business address is 71 Sydenham Road, Belfast, BT3 9DJ, Northern Ireland.
These terms distinguish between customers purchasing as consumers and customers purchasing wholly or mainly for business purposes.
2. Orders and Acceptance
By placing an order, you agree to these Terms & Conditions.
All orders are subject to acceptance, availability and verification of the information supplied.
An automated order acknowledgement confirms receipt of your order but does not necessarily constitute acceptance.
A contract of sale is formed when we expressly accept your order or dispatch the goods, whichever occurs first, unless otherwise agreed in writing.
We reserve the right to decline or cancel an order before acceptance, including where an item is unavailable or an obvious pricing or product-description error has occurred. Any payment already received for cancelled goods will be refunded.
3. Product Information
We endeavour to ensure that product descriptions, images, specifications and technical information are accurate.
Images may be illustrative, and manufacturers may make changes to packaging or specifications.
Any material changes to goods ordered will be communicated where required.
Customers should ensure that the products selected meet their intended application and relevant safety requirements.
Our obligations relating to product descriptions, quality, fitness for purpose and applicable consumer rights are not restricted by this clause.
4. Prices and Payment
Prices are displayed in the currency shown on the website or quotation.
VAT treatment will be indicated at checkout or on the applicable quotation and invoice.
Delivery and other applicable charges will be disclosed before an online order is completed.
Payment is required at the time of ordering unless an approved trade credit account or separate written payment arrangement is in place.
For approved trade accounts, invoices must be paid within the agreed credit terms.
We reserve the right to suspend further supplies to trade customers where payment is overdue, subject to applicable law and contractual obligations.
5. Delivery
We deliver to the geographical areas specified on our websites, subject to courier availability and product restrictions.
Delivery charges and estimated delivery times will be communicated at checkout, in the order confirmation or by quotation.
We aim to fulfil orders within the stated delivery period. Delivery estimates are not guaranteed unless expressly agreed.
For consumer orders, goods will be delivered within the period required by law, including the statutory default period where no alternative delivery date has been agreed.
Where delivery fails because incorrect address information has been supplied or a customer fails to accept a properly arranged delivery, reasonable additional delivery charges may apply where legally permitted.
Risk in goods supplied to consumers passes in accordance with applicable consumer law, normally when the consumer or their nominated recipient takes physical possession.
For business customers, risk will normally pass upon delivery to the agreed destination unless otherwise agreed in writing.
6. Ownership of Goods
Ownership of goods supplied to business customers remains with Norsemen Safety & Industrial Supplies Ltd until payment has been received in full.
Until ownership passes, business customers must take reasonable care of the goods and comply with any agreed retention-of-title provisions.
For consumer purchases, ownership passes in accordance with the agreed contract and applicable law.
7. Returns, Cancellations and Refunds
All returns, cancellations, exchanges and refunds are governed by our published Returns & Refunds Policy and applicable statutory rights.
Consumers purchasing online or at a distance generally have a statutory cancellation period of 14 days after receiving goods, subject to applicable exemptions.
Customers returning goods because they have changed their mind or ordered an incorrect size or specification are responsible for return carriage where this has been disclosed before purchase.
Business and trade customer returns of non-defective goods are discretionary and require prior authorisation.
We reserve the right to apply agreed restocking charges to discretionary trade returns.
Customised, personalised and qualifying hygiene-sensitive products may be excluded from change-of-mind cancellation rights.
These provisions do not restrict customers’ legal rights regarding faulty, defective or incorrectly supplied goods.
8. Personal Protective Equipment and Safety Products
Customers are responsible for selecting PPE, equipment and accessories appropriate to the hazards and working conditions involved.
Where necessary, purchasers should obtain competent advice and carry out appropriate risk assessments before selecting or using safety products.
Products must be used, inspected, maintained and replaced in accordance with manufacturer instructions and applicable safety requirements.
Respiratory protection, hearing protection, fall protection, welding safety equipment and other safety-critical products must not be altered or used outside their specified operating conditions.
Nothing in this clause excludes any legal responsibility we have for supplying compliant, satisfactory-quality or correctly described products.
9. Customised and Special-Order Goods
Customised or personalised goods, including logo-printed or embroidered garments and products manufactured to customer specifications, are generally non-cancellable once production has commenced, subject to applicable statutory rights.
Business orders for non-stock, specially sourced or made-to-order goods may be subject to additional cancellation conditions disclosed before acceptance.
Customers are responsible for checking and approving supplied artwork, logos, measurements, spelling and specifications.
We remain responsible for errors attributable to us and for goods failing to meet applicable legal requirements.
10. Defective Goods and Warranties
Goods are supplied subject to applicable statutory rights and any relevant manufacturer’s warranty.
Where a product is defective, not as described or otherwise fails to comply with legal requirements, customers may be entitled to a repair, replacement, price reduction or refund, depending on the circumstances.
We may reasonably request information, photographs, serial numbers or an opportunity to inspect goods when investigating a fault.
Manufacturer warranties are additional to, and do not replace, statutory consumer rights.
Damage caused by misuse, normal wear and tear, improper installation, unsuitable operating conditions or failure to follow manufacturer instructions is not automatically considered a manufacturing defect.
11. Business Customer Responsibilities
Business customers must ensure that goods ordered are suitable for their intended commercial application.
Any advice or technical recommendation should be considered alongside the customer’s own operational requirements, manufacturer instructions and applicable workplace safety obligations.
Where we supply goods against a customer’s specific part number or specification, the customer is responsible for checking that the requested item is correct, except where the error arises from information or advice for which we are legally responsible.
12. Limitation of Liability
Nothing in these Terms & Conditions excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, statutory consumer rights or any other liability that cannot lawfully be excluded.
For business customers, liability for indirect or consequential commercial losses, including loss of profit, revenue or business opportunity, is excluded to the extent permitted by law.
Any other contractual limitation of liability must be reasonable, enforceable and consistent with applicable law.
These provisions do not restrict a consumer’s statutory remedies.
13. Events Outside Our Control
We shall not be liable for delays caused by events outside our reasonable control, including severe weather, transport disruption, industrial action, import restrictions or supplier disruption, to the extent permitted by law.
Where such circumstances affect an order, we will communicate with the customer and take reasonable steps to minimise disruption.
Consumer rights concerning non-delivery, cancellation and refunds remain unaffected.
14. Website Use and Intellectual Property
Website content, including original text, product descriptions, graphics and branding, must not be reproduced for commercial purposes without appropriate permission.
Third-party brand names, logos and trademarks remain the property of their respective owners.
Use of our websites is also subject to any separately published website-use and privacy policies.
15. Governing Law and Disputes
These Terms & Conditions are governed by the laws of Northern Ireland, subject to any mandatory consumer protections applicable in the customer’s country of residence.
For business customers, the courts of Northern Ireland shall have jurisdiction unless otherwise agreed in writing or required by law.
Consumers retain any mandatory rights concerning applicable law and legal proceedings.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
The terms applicable to an accepted order will normally be those provided or made available to the customer at the time of purchase, unless a lawful variation is agreed.
17. Contact Information
Norsemen Safety & Industrial Supplies Ltd
71 Sydenham Road
Belfast
BT3 9DJ
Northern Ireland
Telephone: +44 (0)28 9046 0541
Norsemen Safety: info@norsemensafety.co.uk
Welder’s Choice: info@welderschoice.co.uk
